Overnight Veterinary Client Service Specialist

Ethos Veterinary Health; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance programs

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Paid time off

Professional development assistance

Tuition discounts and assistance

Shift Differentials

Quarterly Bonus Program

Job summary

Ethos Veterinary Health in Mission, KS seeks a full-time Veterinary Client Service Representative to join our team at the Mission, KS location. You will warmly welcome clients, review medical records, process appointments, and help ensure top-quality patient care.

This role requires excellent interpersonal skills, basic Windows proficiency, and the ability to multitask in a fast-paced hospital setting. Evening night shifts on Sun, Wed, Fri from 8pm to 6am with hourly pay as posted.

Qualifications

• Excellent interpersonal skills and ability to build positive relationships.
• Basic computer skills and familiarity with Windows programs.
• Strong communication and multitasking abilities.

Responsibilities

• Welcome clients in a friendly, helpful, and compassionate manner.
• Prepare and review documents and medical records accurately.
• Educate clients regarding MVES/OVES services and practices.
• Process appointments, emergencies, and client requests with high quality of care.
• Process invoices and payments accurately.
• Update and maintain client/pet records in compliance with legal requirements.
• Assist with scanning, faxing, emailing, and other admin duties.
• Support team to reach common goals.
• Recognize when to seek guidance for non-standard cases.

Job description

Ethos Veterinary Health in Mission, KS seeks a full-time Veterinary Client Service Representative to join our team at the Mission, KS location. You will warmly welcome clients, review medical records, process appointments, and help ensure top-quality patient care.

This role requires excellent interpersonal skills, basic Windows proficiency, and the ability to multitask in a fast-paced hospital setting. Evening night shifts on Sun, Wed, Fri from 8pm to 6am with hourly pay as posted.