Overnight Shift Only Call Center Agent In person Only

thryvlgbt; Atlanta (GA); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

A call center company in Atlanta seeks a motivated Overnight Shift Only Call Center Agent. This role involves answering customer inquiries and resolving issues during the overnight shift. Ideal candidates must have excellent communication skills and a strong customer service background, with at least one year of experience in a call center environment.

Qualifikationen

• Minimum of 1 year experience in a call center environment.
• Must be able to work overnight shift only.
• Ability to work independently and in a team environment.

Aufgaben

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Troubleshoot and resolve customer issues.

Kenntnisse

Excellent communication skills

Customer service background

Ability to multitask and prioritize

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Position:Overnight Shift Only Call Center Agent In person Only

Location: Atlanta, GA

Job Id:102

# of Openings:6

Job Description: Overnight Shift Only Call Center Agent

Location: Atlanta, GA, 30303

Skills Required: Call Center Rep

We are seeking a highly motivated and skilled Call Center Rep to join our team for the overnight shift only. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong customer service background.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Troubleshoot and resolve customer issues
• Document all call information according to standard operating procedures
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned

Requirements:

• High school diploma or equivalent
• Minimum of 1 year experience in a call center environment
• Excellent communication skills, both verbal and written
• Ability to work independently and in a team environment
• Ability to multitask and prioritize
• Proficient in Microsoft Office
• Must be able to work overnight shift only