Overnight Shelter Program Manager II - Housing Stability

Catholic Charities Of The Archdiocese Of St Paul And Minneapolis; Minneapolis (MN); On-site; USD 65,000 - 72,000; Full time

Job summary

Catholic Charities Of The Archdiocese Of St Paul And Minneapolis is seeking a dynamic Program Manager II to lead the Overnight Shelter at Higher Ground Minneapolis. The role requires trauma-informed, inclusive leadership and strong partnerships with Ramsey County, Hennepin County, veterans services, and mental-health providers.

You will supervise staff, manage budgets, ensure compliance, and promote housing-first, client-centered services to move people from homelessness toward stability.

Qualifications

• Equivalent experience or bachelor’s degree in human services, public administration, or a related field.
• Minimum of three (3) years of progressive program management and supervisory experience.
• Demonstrated experience with budget oversight and data-driven program management.
• Knowledge of issues related to homelessness, mental health, chemical dependency, and housing systems.
• Proven ability to lead and inspire diverse teams in a fast-paced environment.
• Excellent communication, collaboration, and problem-solving skills.
• Valid driver’s license and proof of insurance required.

Responsibilities

• Provide strategic and day-to-day leadership for the Residences operations and service coordination.
• Supervise, coach, and support program staff to deliver high-quality, trauma-informed services.
• Oversee program budgets and expenditures; ensure compliance with funding and reporting requirements.
• Partner with internal teams and external organizations to maintain seamless referral and navigation systems.
• Monitor data accuracy, outcomes, and reporting for accountability and continuous improvement.
• Lead program planning and quality-assurance initiatives that align with agency and community goals.
• Represent Catholic Charities in cross-agency meetings and collaborative networks focused on homelessness and housing stability.
• Foster an inclusive, welcoming environment that reflects Catholic Charities’ mission and values.
• Perform other related duties as assigned.

Skills

Leadership

Trauma-informed care

Budget oversight

Data-driven management

Communication

Collaboration

Problem-solving

Driver's license

Education

Bachelor's degree in human services, public administration, or related field

Job description

Catholic Charities Of The Archdiocese Of St Paul And Minneapolis is seeking a dynamic Program Manager II to lead the Overnight Shelter at Higher Ground Minneapolis. The role requires trauma-informed, inclusive leadership and strong partnerships with Ramsey County, Hennepin County, veterans services, and mental-health providers.

You will supervise staff, manage budgets, ensure compliance, and promote housing-first, client-centered services to move people from homelessness toward stability.