Overnight Shelter Operations Manager

Groundworks New Mexico; Albuquerque (NM); On-site; Full time

Job description

The Shelter Manager oversees the daily operations, staffing, and service delivery of the overnight shelter and medical respite program. This role is critical in ensuring a safe, trauma-informed environment while providing support to the Program Director in the administrative and fiscal health of the organization.

Additional Areas of Responsibility:

• Organizes and oversees daily activities and tasks related to the facility’s day-to-day activities, including bed assignments, meal services, safety protocols, and general cleanliness.
• Provides mentorship and guidance to the shelter staff, including medical respite.
• Maintains up-to-date local and state resource information and disseminates it to staff as appropriate.
• Supports the agency’s objectives.

Other Information/Requirements:

• A minimum of a Bachelor’s degree in a social services-related field (i.e., psychology, social work, counselling, etc.) and four (4) years of prior supervisor/management experience.
• Prior work experience supporting vulnerable populations, including unhoused individuals, is required.