Overnight Shelter Program Manager II — Housing Stability

Catholic Charities; Minneapolis (MN); On-site; USD 65,000 - 72,000; Full time

Job summary

Catholic Charities Twin Cities is seeking a dynamic Program Manager II to oversee our overnight Shelter in Higher Ground Minneapolis. You will lead a team, coordinate services with Ramsey County, county and state partners, and ensure high-quality care for single men experiencing homelessness.

The role requires strategic leadership, strong financial and compliance oversight, and a commitment to trauma-informed, inclusive service delivery that aligns with our mission to end homelessness and

Qualifications

• Work with diverse and/or low-income populations, including those experiencing homelessness.
• Commitment to trauma-informed care, harm reduction, and housing-first principles.
• Bachelor’s degree or equivalent experience in human services, public administration, or related field.
• Minimum of three years of progressive program management and supervisory experience.
• Budget oversight and data-driven program management experience.
• Knowledge of homelessness, mental health, chemical dependency, housing systems.
• Strong leadership to inspire diverse teams in a fast-paced environment.
• Excellent communication, collaboration, and problem-solving skills.
• Valid driver’s license and proof of insurance.

Responsibilities

• Provide strategic and day-to-day leadership for the Residences operations and service coordination.
• Supervise, coach, and support program staff to deliver high-quality, trauma-informed services.
• Oversee program budgets and expenditures; ensure compliance with funding and reporting requirements.
• Partner with internal teams and external organizations to maintain seamless referral and navigation systems.
• Monitor data accuracy, outcomes, and reporting for accountability and continuous improvement.
• Lead program planning and quality‑assurance initiatives that align with agency and community goals.
• Represent Catholic Charities in cross‑agency meetings and collaborative networks focused on homelessness and housing stability.
• Foster an inclusive, welcoming environment that reflects Catholic Charities' mission and values.
• Perform other related duties as assigned.

Skills

Communication skills

Collaboration

Problem-solving

Trauma-informed care awareness

Education

Bachelor's degree in human services or related field

Job description

Catholic Charities Twin Cities is seeking a dynamic Program Manager II to oversee our overnight Shelter in Higher Ground Minneapolis. You will lead a team, coordinate services with Ramsey County, county and state partners, and ensure high-quality care for single men experiencing homelessness.

The role requires strategic leadership, strong financial and compliance oversight, and a commitment to trauma-informed, inclusive service delivery that aligns with our mission to end homelessness and