Overnight Shelter Care Specialist

Centerboard; Lynn (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Centerboard in Lynn, MA is seeking a Direct Care Staff member to support residents in the Emergency Assistance Housing Program. You will help maintain safe shelter operations, respond to family concerns, and follow safety procedures during overnight shifts.

The role requires strong communication, problem-solving skills, and the ability to stay awake and attentive through the night. A high school diploma or GED is preferred, with related housing services experience valued.

Qualifications

• High school diploma/GED required or some college preferred.
• Two years’ experience in housing services, residential programs or public contact.
• Strong communication, problem-solving and organizational skills.

Responsibilities

• Maintain cleanliness of common areas.
• Remain awake and alert during overnight shift.
• Complete hourly rounds and document shift information.
• Respond to family concerns and safety incidents per procedures.

Skills

Communication

Problem solving

Organizational skills

Driver's license

Education

High school diploma/GED

Some college preferred

Job description

Centerboard in Lynn, MA is seeking a Direct Care Staff member to support residents in the Emergency Assistance Housing Program. You will help maintain safe shelter operations, respond to family concerns, and follow safety procedures during overnight shifts.

The role requires strong communication, problem-solving skills, and the ability to stay awake and attentive through the night. A high school diploma or GED is preferred, with related housing services experience valued.