Overnight Shelter Advocate: Housing Pathways & Support

Pine Street Inn Inc.; Massachusetts; On-site; USD 29,480 - 41,328; Full time

Job summary

Pine Street Inn Inc. is seeking an Awake Overnight Guest Services Specialist in Jamaica Plain, MA. This role is essential during weather emergencies, requiring on-site work to provide direct care for guests. Responsibilities include responding to guest needs, entering data into the HMIS system, and maintaining safety protocols.

The ideal candidate will have a high school diploma, at least one year of relevant experience in human services, and preferably be bilingual in English and Spanish. The position offers hourly pay between $21.40 and $30, plus a shift differential.

Qualifications

• Minimum of one year of experience in the Human Services field required.
• Knowledge of issues pertaining to the homeless is preferred.

Responsibilities

• Maintain guest to staff ratio at shelter.
• Respond to guests in a timely and professional manner.
• Document reports in accordance with agency policy.

Skills

Experience in Human Services field

Bilingual English/Spanish

Administering Narcan

Knowledge of addiction and recovery

Knowledge of mental illness

Education

High School diploma or GED

Valid MA driver's license

Job description

Pine Street Inn Inc. is seeking an Awake Overnight Guest Services Specialist in Jamaica Plain, MA. This role is essential during weather emergencies, requiring on-site work to provide direct care for guests. Responsibilities include responding to guest needs, entering data into the HMIS system, and maintaining safety protocols.

The ideal candidate will have a high school diploma, at least one year of relevant experience in human services, and preferably be bilingual in English and Spanish. The position offers hourly pay between $21.40 and $30, plus a shift differential.