Night Front Desk & Member Experience Lead

Paycom - ATS; Elk River (MN); On-site; USD 17,000 - 24,000; Full time

Job summary

Paycom - ATS in Elk River, MN is seeking a customer service oriented team member for night shift, available for full-time or part-time hours. You will greet potential members, check in members, sign up new members, give tours, and help maintain the club’s cleanliness.

You will handle inquiries, route issues to the Club Manager, and provide a positive member experience while performing basic computer tasks as part of daily operations.

Qualifications

• Strong customer service skills
• Listening: actively listens to customers, empathizes, and helps resolve issues
• Problem solving: identifies issues, analyzes information, and plans solutions
• Diplomacy: maintains tact and appropriate communication

Responsibilities

• Greet/meet potential members, providing a great customer experience
• Handle front desk duties: sign-ups, tours, account changes and member sign-in
• Facilitate member services issues and forward to Club Manager/Assistant Manager as needed
• Maintain the neatness/cleanliness of the club

Skills

Strong customer service

Basic computer proficiency

Job description

Paycom - ATS in Elk River, MN is seeking a customer service oriented team member for night shift, available for full-time or part-time hours. You will greet potential members, check in members, sign up new members, give tours, and help maintain the club’s cleanliness.

You will handle inquiries, route issues to the Club Manager, and provide a positive member experience while performing basic computer tasks as part of daily operations.