Overnight Room Service Server - Third Shift

The Ballantyne, A Luxury Collection Hotel; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Employee Assistance program

Job summary

The Ballantyne, A Luxury Collection Hotel in Charlotte, NC, is seeking a Room Service Server for the third shift. You will deliver exceptional in-room dining experiences, take orders by phone or in person, and ensure timely, professional presentation of food and beverages.

Responsibilities include setting up rooms, maintaining sanitation, stocking supplies, and assisting with inventory while delivering courteous guest service and resolving issues promptly.

Qualifications

• Experience in food service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to lift and carry trays of food and beverages.

Responsibilities

• Take and process guest orders by phone or in person.
• Deliver orders to guest rooms in a timely manner.
• Present food and beverages professionally and ensure proper presentation.
• Maintain a clean and organized workspace; follow sanitation guidelines.
• Assist with stocking supplies and maintaining inventory.
• Participate in team meetings and training sessions.
• Resolve guest issues promptly.

Skills

Customer service

Communication

Teamwork

Attention to detail

Physical stamina

Tools

POS system

Job description

The Ballantyne, A Luxury Collection Hotel in Charlotte, NC, is seeking a Room Service Server for the third shift. You will deliver exceptional in-room dining experiences, take orders by phone or in person, and ensure timely, professional presentation of food and beverages.

Responsibilities include setting up rooms, maintaining sanitation, stocking supplies, and assisting with inventory while delivering courteous guest service and resolving issues promptly.