Club Lounge Concierge & Breakfast Cook

Staybridge Suites; Charlotte (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Employee Assistance program

Job summary

Staybridge Suites Charlotte Ballantyne is seeking a Club Lounge Attendant to deliver exceptional service in the hotel's exclusive club lounge. You will handle food and beverage service, guest assistance, and maintain a welcoming atmosphere.

The role requires flexibility, attention to detail, and strong communication; prior hospitality experience is preferred, and training will cover safety, cleanliness, and inventory tasks.

Qualifications

• Previous experience in hospitality or customer service preferred.
• Excellent interpersonal and communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Food Handler's Certification (if required by local regulations).
• Paid Time Off
• Employee Assistance program

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Anticipate and address guest needs, offering personalized service.
• Assist guests with inquiries, requests, and reservations.
• Provide information about local attractions, dining options, and hotel amenities.
• Prepare and serve food and beverages according to established standards.
• Stock and maintain the lounge with appropriate supplies .
• Ensure proper food presentation and temperature control.
• Clean and sanitize work areas regularly.
• Maintain the cleanliness and organization of the lounge.
• Restock supplies as needed.
• Monitor the lounge environment, ensuring a comfortable and inviting atmosphere.
• Address any maintenance issues promptly.
• Complete daily checklists and reports.
• Adhere to all hotel policies and procedures.
• Assist with inventory control and ordering.

Skills

Hospitality experience

Interpersonal skills

Flexible hours

Attention to detail

Team member

Food Handler Certification

Job description

Staybridge Suites Charlotte Ballantyne is seeking a Club Lounge Attendant to deliver exceptional service in the hotel's exclusive club lounge. You will handle food and beverage service, guest assistance, and maintain a welcoming atmosphere.

The role requires flexibility, attention to detail, and strong communication; prior hospitality experience is preferred, and training will cover safety, cleanliness, and inventory tasks.