Lounge Attendant – Breakfast & Guest Experience

Northwood Hospitality LLC; Charlotte (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Hotel Discounts

Paid Time Off

Employee Assistance program

Job summary

Staybridge Suites Charlotte Ballantyne is seeking a Club Lounge Attendant to deliver exceptional service in the hotel’s exclusive club lounge. You will assist guests, serve light refreshments, and help maintain a welcoming ambiance.

The role requires flexible availability, strong hospitality and communication skills, and attentiveness to detail. Prior hospitality experience is preferred, and a food handler certification may be required by local regulations.

Qualifications

• Previous experience in hospitality or customer service preferred.
• Excellent interpersonal and communication skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Food Handler’s Certification (if required by local regulations).

Responsibilities

• Greet and assist guests, offering personalized service.
• Prepare and serve food and beverages to established standards.
• Maintain lounge cleanliness and restock supplies.
• Complete daily checklists and reports.
• Adhere to hotel policies and assist with inventory.

Skills

Hospitality experience

Interpersonal skills

Flexible schedule

Attention to detail

Teamwork

Food handler certification

Job description

Staybridge Suites Charlotte Ballantyne is seeking a Club Lounge Attendant to deliver exceptional service in the hotel’s exclusive club lounge. You will assist guests, serve light refreshments, and help maintain a welcoming ambiance.

The role requires flexible availability, strong hospitality and communication skills, and attentiveness to detail. Prior hospitality experience is preferred, and a food handler certification may be required by local regulations.