Overnight Residential Counselor — Shelter Support & Safety

Community Teamwork Inc; Lowell (MA); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

4 Weeks of Paid Time Off

Paid Sick Leave

12 paid holidays

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Critical Illness Insurance

Pet Insurance

Tuition Reimbursement

Career Advancement and Professional De

5% employer contribution to 401(k)

Résumé du poste

Community Teamwork Inc. is seeking Residential Counselors for the Lowell, MA shelter to support families with life skills and program compliance in a trauma-informed setting.

This full-time 3rd shift role focuses on safety, program rules, and client-centered care, with responsibilities across intake, daily housing tasks, and coordinating with staff and volunteers. The position emphasizes trauma-informed approaches, cleanliness, and documentation, offering competitive benefits and a commitment to

Qualifications

• High School Diploma or equivalent education.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Proficient computer skills in basic computer software and data collection.

Responsabilités

• Assist in completing screening, intakes activities and orientation of new families.
• Aids clients with keeping compliance with program expectations.
• Oversees security and safety by making routine interior and exterior checks during their shift.
• Maintain all necessary shift logs.
• Assists individuals with day to day life skills assistance as needed.
• Documents all critical incidents and safety issues using program communication system.
• Ensures basic cleanliness is upkept.
• Completes daily housing keeping duties, including changing of bed linens, cleaning up spills, and other immediate cleaning needs.
• Assists fellow co-workers and volunteers with coordination of events and workshops.
• Coordinates orientation of new clients as they enter the program.
• Maintain clean work areas including prep tables, storage spaces, refrigerators and stoves, and trash removal in accordance with sanitation and safety guidelines.
• Wash dishes, pots, and pans and run dish machine.

Connaissances

Customer service

Organizational skills

Interpersonal skills

Oral & written communication

Computer skills

Formation

High School Diploma or equivalent

Outils

Data entry software

Description du poste

Community Teamwork Inc. is seeking Residential Counselors for the Lowell, MA shelter to support families with life skills and program compliance in a trauma-informed setting.

This full-time 3rd shift role focuses on safety, program rules, and client-centered care, with responsibilities across intake, daily housing tasks, and coordinating with staff and volunteers. The position emphasizes trauma-informed approaches, cleanliness, and documentation, offering competitive benefits and a commitment to