Shelter Residential Counselor - Evenings & Weekends

Community Teamwork; Lowell (MA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Paid Sick Leave

401(k) with 5% employer contribution

Job summary

Community Teamwork is seeking Residential Counselors for a part-time, 16-hour schedule in Lowell, MA. 2nd shift (evenings) includes Saturday and Sunday 4pm-12am; 3rd shift (overnights) 12am-8am on weekends with a $3.00 shift differential for overnights.

Responsibilities include working in a shelter setting, ensuring safety, enforcing rules, and providing life skills support with trauma-informed, client-centered care. Prior human services experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Experience in human services or working with individuals in need of social services preferred.
• Strong customer service, organizational, interpersonal, and written communication skills required.
• Excellent crisis management skills.
• Proficient with basic computer software and data collection.

Responsibilities

• Ensure the safety of guests and the site.
• Enforce rules and regulations for smooth operation.
• Respond to emergencies, document appropriately, and communicate per guidelines.
• Complete intake for new guests.
• Provide support and structure for guests, addressing problems.
• Initiate crisis intervention when needed.
• Maintain required program documentation.
• Uphold CTI values: Equity, Integrity, Compassion.

Skills

Customer service

Crisis management

Interpersonal skills

Oral and written communication

Attention to detail

Computer literacy

Education

High School Diploma or equivalent

Tools

Basic computer software

Data collection tools

Job description

Community Teamwork is seeking Residential Counselors for a part-time, 16-hour schedule in Lowell, MA. 2nd shift (evenings) includes Saturday and Sunday 4pm-12am; 3rd shift (overnights) 12am-8am on weekends with a $3.00 shift differential for overnights.

Responsibilities include working in a shelter setting, ensuring safety, enforcing rules, and providing life skills support with trauma-informed, client-centered care. Prior human services experience is preferred.