Residential Concierge Security — Coffee Service & Front Desk

MFort Security Services; Chicago (IL); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Competitive pay

On-site coffee service

Job summary

MFort Security Services is seeking a professional Swing Concierge Security Officer to manage front-desk security at a residential property while providing hospitality by coffee service. This role includes operating a lobby coffee machine and maintaining a welcoming environment for residents and guests.

The position requires a valid Illinois PERC card, 1 year of residential concierge or front desk security experience, and the ability to work overnights.

Qualifications

• High school diploma or GED required.
• Illinois PERC card and 20-hour security training (or ability to obtain).
• Minimum 1 year of residential concierge or front desk security experience.
• Comfortable using a coffee machine and serving beverages.
• Strong customer service and communication skills.
• Ability to multitask and stay calm under pressure.
• Able to work independently and overnight shifts.
• Must pass drug screening and background check.

Responsibilities

• Prepare and serve coffee to residents and guests using the lobby’s coffee machine.
• Greet and assist residents, guests, and visitors in a friendly and professional manner.
• Enforce access control procedures and monitor visitor management systems.
• Observe, report, and document incidents, safety hazards, or suspicious activity.
• Conduct routine patrols to ensure a secure and orderly environment.
• Maintain situational awareness and respond promptly to emergencies or concerns.
• Communicate with property management, clients, team members, and contractors.

Skills

Customer service

Communication

Multitasking

Overnights

Education

High school diploma or GED

Job description

MFort Security Services is seeking a professional Swing Concierge Security Officer to manage front-desk security at a residential property while providing hospitality by coffee service. This role includes operating a lobby coffee machine and maintaining a welcoming environment for residents and guests.

The position requires a valid Illinois PERC card, 1 year of residential concierge or front desk security experience, and the ability to work overnights.