Overnight Patient Access Specialist

R1 RCM, Inc.; Austin (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM, Inc. is hiring a Patient Registration Representative for Ascension Dell Children's Medical Center in Austin, TX.

This full-time overnight role provides compassionate, efficient access to care and supports hospital operations and revenue cycle through accurate patient data entry and check-in coordination. You'll engage with patients and families, gather information across systems, verify insurance details, collect co-pays when applicable, and collaborate with care teams to ensure smooth

Qualifications

• High School Diploma or GED required.
• Customer service or front desk experience preferred.
• Bilingual in Spanish or another language preferred.
• Ability to pass background check and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in and registration.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Verify insurance and collect co-pays when applicable to support revenue cycle.
• Coordinate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Professionalism

Bilingual (Spanish preferred)

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is hiring a Patient Registration Representative for Ascension Dell Children's Medical Center in Austin, TX.

This full-time overnight role provides compassionate, efficient access to care and supports hospital operations and revenue cycle through accurate patient data entry and check-in coordination. You'll engage with patients and families, gather information across systems, verify insurance details, collect co-pays when applicable, and collaborate with care teams to ensure smooth