Overnight Patient Access Specialist — Frontline Care

R1-Rc; Austin (TX); On-site; USD 24,000 - 35,000; Part time

Job summary

R1 RCM Inc. in Austin, TX, is seeking a Patient Access Representative for a part-time overnight schedule. You will register patients, verify insurance, and collect co-pays while delivering compassionate care.

The role offers hands-on training and serves as a launchpad into healthcare, with opportunities to grow within the revenue cycle and patient access teams. A high school diploma or GED is required, and no prior healthcare background is necessary.

Qualifications

• High School Diploma or GED required.
• Experience in patient access, medical registration, or insurance verification is a plus.
• Strong communication and empathy when interacting with patients.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Build trust with patients during moments of illness or anxiety.
• Navigate diverse insurance plans, enter demographics, collect co-pays and provide cost estimates.
• Collaborate with nurses, physicians and care teams to ensure smooth patient flow.
• Full training is provided; prior healthcare background is not required.

Skills

Customer service

Communication skills

Interpersonal skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Austin, TX, is seeking a Patient Access Representative for a part-time overnight schedule. You will register patients, verify insurance, and collect co-pays while delivering compassionate care.

The role offers hands-on training and serves as a launchpad into healthcare, with opportunities to grow within the revenue cycle and patient access teams. A high school diploma or GED is required, and no prior healthcare background is necessary.