Emergency Department Patient Access Specialist - On-Call

R1 RCM, Inc.; Austin (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. in Austin, TX is seeking a Patient Registration Representative to be the first contact for patients, ensuring fast, compassionate, and accurate access to care at Ascension Dell Seton Medical Center.

You will verify insurance coverage, support collections, and coordinate with care teams to maintain patient flow and accurate accounts. This full-time on-site role requires bilingual skills, exceptional organization, and the ability to manage multiple tasks under pressure, with a focus on

Qualifications

• Previous insurance verification experience is required.
• Bilingual skills are preferred.
• Strong multitasking and organizational abilities.
• Excellent time-management and attention to detail.

Responsibilities

• Verify patient insurance coverage accurately and efficiently.
• Support collection efforts and ensure patient financial responsibilities are addressed.
• Maintain accuracy while managing multiple accounts and priorities.
• Communicate effectively with patients, insurance companies, and internal departments.
• Assist with resolving insurance-related issues and discrepancies.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Insurance verification

Bilingual preferred

Multitasking

Time management

Detail-oriented

Job description

R1 RCM Inc. in Austin, TX is seeking a Patient Registration Representative to be the first contact for patients, ensuring fast, compassionate, and accurate access to care at Ascension Dell Seton Medical Center.

You will verify insurance coverage, support collections, and coordinate with care teams to maintain patient flow and accurate accounts. This full-time on-site role requires bilingual skills, exceptional organization, and the ability to manage multiple tasks under pressure, with a focus on