Overnight NOC Supervisor - 24x7 Network Ops

Summit Broadband Inc.; Orlando (FL); On-site; USD 75,000 - 95,000; Full time

Job summary

A fiber-based technology firm located in Orlando, Florida, is in search of a Network Operations Center Supervisor - Overnight. The role is essential for overseeing the network's integrity while leading a dedicated team. Responsibilities include incident management, staff training, and process improvement. Ideal candidates will have a BS degree, extensive experience in a high-tempo NOC, and relevant certifications like CCNA or CCNP. The position promotes a collaborative environment with opportunities for professional growth.

Qualifications

• Knowledge of network configurations involving TCP/IP and subnetting.
• Proficient in troubleshooting in both LAN and WAN environments.
• Experience with command line interfaces for multiple technologies.

Responsibilities

• Supervise NOC staff in monitoring the network continuously.
• Train new employees and supervise their initial work.
• Drive NOC KPIs and support incident management processes.

Skills

Knowledge of TCP/IP technology including IP addressing, subnet masking

Knowledge of troubleshooting network issues in both a LAN and large WAN environment

Knowledge of the Command Line interface for Juniper, Nokia, and Ciena

Knowledge of performing traceroutes, executing ping test, performing/evaluating data captures

Knowledge of Voice Communications systems and services specifically when routed over an IP infrastructure

Knowledge of Video delivery systems and IPTV

Knowledge of common test equipment and techniques to troubleshoot both Voice and Data communications

Basic knowledge of Linux distributions

Knowledge of all tools in the Microsoft Office Suite

Existing supervisorial experience in a high‑paced NOC environment

Knowledge of Meta Voice Switching platform

Holder of one or more network certifications CCNA, CCNP, JNCIA, etc.

Education

BS degree and/or 8-12 years of prior relevant experience

Job description

A fiber-based technology firm located in Orlando, Florida, is in search of a Network Operations Center Supervisor - Overnight. The role is essential for overseeing the network's integrity while leading a dedicated team. Responsibilities include incident management, staff training, and process improvement. Ideal candidates will have a BS degree, extensive experience in a high-tempo NOC, and relevant certifications like CCNA or CCNP. The position promotes a collaborative environment with opportunities for professional growth.