Overnight National Fleet Dispatch Coordinator

Cox Enterprises; Minneapolis (MN); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Holidays

Job summary

Cox Enterprises is seeking an experienced National Coordinator for Cox Fleet operations. This overnight, national role coordinates fleets, vendors, and internal partners to ensure timely maintenance, repairs, and service quality across markets.

You will lead with professional judgment, coach less experienced team members, and uphold Cox Fleet standards while driving customer satisfaction and process improvements.

Qualifications

• HS Diploma or GED with 5 years’ related dispatch/ logistics experience; alternative combos allowed.
• Knowledge of fleet maintenance, trucking standards, and transportation logistics.

Responsibilities

• Coordinate end‑to‑end service events from client request to repair completion and optimize technician dispatch.
• Maintain proactive communication with clients, stakeholders, and leadership; provide timely status updates.
• Monitor vendor performance and ensure adherence to Cox Fleet policies and payment terms.
• Document interactions and service events accurately in all systems; follow escalation procedures.

Skills

Communication skills

Multitasking

Diplomacy

Dispatch systems

MS Office

Numerical ability

Organizational skills

Education

HS Diploma/GED + 5 years experience

Tools

Dispatch software

Fleet management systems

MS Excel

Job description

Cox Enterprises is seeking an experienced National Coordinator for Cox Fleet operations. This overnight, national role coordinates fleets, vendors, and internal partners to ensure timely maintenance, repairs, and service quality across markets.

You will lead with professional judgment, coach less experienced team members, and uphold Cox Fleet standards while driving customer satisfaction and process improvements.