Overnight Member Services Specialist

24 Hour Fitness; Portland (OR); On-site; USD 17,000 - 25,000; Full time

Job summary

24 Hour Fitness is seeking an Overnight Sales & Service Associate to engage members and guests, answer membership questions, and promote services. The role emphasizes a friendly check-in experience, club cleanliness, and support for Personal Training promotions.

The position requires a high school diploma or GED, CPR/AED certification, and prior customer service experience. Overnight shift, some travel may be required, and the job reports to the Sales & Service Manager.

Qualifications

• High school diploma or GED required.
• CPR & AED certification as part of qualifications (provided by employer).
• Strong customer service and communication skills.

Responsibilities

• Engage members with a friendly greeting and prompt service at check-in.
• Provide tours and answer questions about memberships and services.
• Maintain clean, safe club environment and assist on the club floor and locker rooms.
• Promote in-club promotions and cross-sell services such as Personal Training.

Skills

Customer Service

Communication

Organization

Attention to detail

Computer skills

Education

High School Diploma or GED

CPR & AED certification

Job description

24 Hour Fitness is seeking an Overnight Sales & Service Associate to engage members and guests, answer membership questions, and promote services. The role emphasizes a friendly check-in experience, club cleanliness, and support for Personal Training promotions.

The position requires a high school diploma or GED, CPR/AED certification, and prior customer service experience. Overnight shift, some travel may be required, and the job reports to the Sales & Service Manager.