Overnight Guest Experience & Membership Specialist

24 Hour Fitness USA, LLC; Vancouver (WA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

Health coverage

Job summary

24 Hour Fitness USA, LLC is seeking an overnight Sales & Service Associate to welcome guests, assist with memberships, and support onboarding and promotions. You will engage members, resolve concerns, and help maintain a clean, member-centric club environment.

The role requires high school completion, CPR/AED certification, and experience in customer service with strong communication and computer skills. Training provided; report to the Sales & Service Manager.

Qualifications

• Customer service experience required.
• Strong communication skills, both spoken and written.
• Organizational skills and attention to detail needed.

Responsibilities

• Greet members and guests, check-in, and respond to needs.
• Assist with onboarding and member questions on tours and services.
• Promote retail products and in-club promotions.
• Support a clean, safe, and welcoming club environment.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Basic computer skills

Education

High School diploma

CPR & AED certification

Tools

24 Hour Fitness systems

Job description

24 Hour Fitness USA, LLC is seeking an overnight Sales & Service Associate to welcome guests, assist with memberships, and support onboarding and promotions. You will engage members, resolve concerns, and help maintain a clean, member-centric club environment.

The role requires high school completion, CPR/AED certification, and experience in customer service with strong communication and computer skills. Training provided; report to the Sales & Service Manager.