Overnight Member Services Specialist

Planet Fitness - Eclipse Fitness Group; Canton (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Job summary

Planet Fitness - Eclipse Fitness Group in Canton, GA is seeking an Overnight Closer (Member Services Representative) to deliver outstanding member service, greet guests, process check-ins, sign-ups, and tours, and close the day with an accurate bank deposit.

You will maintain a clean club, assist with member account updates, answer questions professionally, and escalate to management as needed. This 3rd shift role requires punctuality, a positive attitude, and a passion for fitness.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability a must.
• Excellent customer service and professionalism.
• Must be 18+ years old.

Responsibilities

• Greet members and guests with exceptional service.
• Handle front desk: phones, check-in, sign-up.
• Tour prospective members.
• Update member accounts as needed.
• Address questions and escalate to management when needed.
• Maintain club cleanliness.
• Close shift and prepare bank deposit for next day.

Skills

Customer service

Basic computer skills

Positive attitude

Strong communication

Punctuality

Education

High School diploma/GED

Tools

Member management system

Job description

Planet Fitness - Eclipse Fitness Group in Canton, GA is seeking an Overnight Closer (Member Services Representative) to deliver outstanding member service, greet guests, process check-ins, sign-ups, and tours, and close the day with an accurate bank deposit.

You will maintain a clean club, assist with member account updates, answer questions professionally, and escalate to management as needed. This 3rd shift role requires punctuality, a positive attitude, and a passion for fitness.