Night-Shift Member Services Specialist

Sun Tan City - Metallic Tan; London, Northern (KY, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Advancement Opportunities

Employee Discounts on Products and  –

Job summary

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to deliver a high level of member service and to close the day’s business.

You will greet members and guests, answer phones, check in members, sign up new members, give tours, update accounts, and handle front desk duties with professionalism.

Maintain cleanliness, resolve questions promptly, and prepare a bank deposit for the next day; a positive attitude and punctuality are a must.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years of age or older.
• High School diploma/GED required.

Responsibilities

• Greet members, prospective members and guests with outstanding customer service.
• Handle front desk tasks: answer phones, assist callers, check in members, and sign up new members.
• Give tours to prospective members.
• Update member accounts and resolve questions promptly.
• Maintain club cleanliness and order.
• Close the shift for the day and prepare deposits.

Skills

Customer service

Front desk operations

Communication

Punctuality

Teamwork

Education

High School diploma/GED

Job description

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to deliver a high level of member service and to close the day’s business.

You will greet members and guests, answer phones, check in members, sign up new members, give tours, update accounts, and handle front desk duties with professionalism.

Maintain cleanliness, resolve questions promptly, and prepare a bank deposit for the next day; a positive attitude and punctuality are a must.