Overnight Member Services & Sales Concierge

Fitness Ventures, LLC; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Fitness Ventures, LLC in Los Angeles is seeking a front-desk associate to support club operations and member services. You will welcome members, process check-ins, and promote available services and retail products.

Responsibilities include answering phones, scheduling member services, processing payments, maintaining a clean work area, and contributing to a welcoming atmosphere for all guests.

Qualifications

• Fluent in English
• Proficient reading and writing skills
• Computer Skills

Responsibilities

• Membership Sales
• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in a courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Schedule member services: tanning, etc
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Skills

Strong customer service

Job description

Fitness Ventures, LLC in Los Angeles is seeking a front-desk associate to support club operations and member services. You will welcome members, process check-ins, and promote available services and retail products.

Responsibilities include answering phones, scheduling member services, processing payments, maintaining a clean work area, and contributing to a welcoming atmosphere for all guests.