Bilingual Member Services Rep — Weekend/Morning

First National Bankers Bank

Mansfield (OH)

On-site

USD 17,000 - 22,000

Part time

14 days+

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Benefits offered by this job

Free uniforms
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Flexible schedule

Job summary

Planet Fitness is seeking a Part Time Member Services Representative for weekend and morning shifts in Mansfield. You will greet members and guests, support sign-ups, answer questions, and ensure a friendly, judgment-free experience.

We encourage bilingual English/Spanish candidates; must be 18+, have a High School diploma/GED, and be able to stand for long periods. CPR/AED certification is required within required timeframes; training provided, PTO and advancement opportunities offered.

Qualifications

  • Bilingual English/Spanish encouraged to apply.
  • Must be 18 years of age or older.
  • High School diploma or GED equivalent required.
  • Excellent customer service and professional demeanor.

Responsibilities

  • Greet members and guests with exceptional customer service.
  • Answer phones and assist callers with inquiries.
  • Check in members, sign up new members, log amenities, and relay updates and events.
  • Respond to member questions and concerns promptly and professionally.
  • Process beverage or merchandise purchases on the POS system.
  • Assist with new membership cards, address changes, and billing questions.

Skills

Bilingual English/Spanish
Customer service
Punctuality and reliability

Education

High School diploma/GED
CPR/AED Certification

Job description

Planet Fitness is seeking a Part Time Member Services Representative for weekend and morning shifts in Mansfield. You will greet members and guests, support sign-ups, answer questions, and ensure a friendly, judgment-free experience.

We encourage bilingual English/Spanish candidates; must be 18+, have a High School diploma/GED, and be able to stand for long periods. CPR/AED certification is required within required timeframes; training provided, PTO and advancement opportunities offered.

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