Overnight Member Services Associate (Weekend)

Planet Fitness - United FP Management, LLC; Cedar Park (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

Planet Fitness - United FP Management, LLC is hiring at the front desk to welcome members and help with sign-ups. You will handle member check-ins, tours for prospective members, and updates to member accounts while maintaining a clean, safe club environment.

We value exceptional customer service, reliability, and a positive attitude. This role requires 18+ years old, with duties including shift closing, deposits, and adherence to safety protocols.

Qualifications

• Exceptional customer service skills.
• Positive mental attitude.
• Customer service background preferred.
• Punctuality and reliability are a must.
• Demonstrate diplomacy in all interactions.
• Must be 18 years of age or older.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system.
• Take prospective members on tours and assist sign-up.
• Facilitate updates to members' accounts.
• Respond to member questions promptly and professionally.
• Detailed cleaning in all areas of the facility.
• Close shift for the business day.
• Create a bank deposit for next day.
• Follow safety and cleaning protocols.

Skills

Customer service

Positive attitude

Punctuality

Diplomacy

18+ years old

Job description

Planet Fitness - United FP Management, LLC is hiring at the front desk to welcome members and help with sign-ups. You will handle member check-ins, tours for prospective members, and updates to member accounts while maintaining a clean, safe club environment.

We value exceptional customer service, reliability, and a positive attitude. This role requires 18+ years old, with duties including shift closing, deposits, and adherence to safety protocols.