Evening & Weekend Front Desk Associate

EASY MILE US LLC; Hillsboro (OR); On-site; USD 34,000 - 40,000; Full time

Job summary

Planet Fitness is looking for a Front Desk Associate to welcome members and guests, deliver exceptional service, and help maintain a clean, organized club environment. You will manage check-ins, answer questions about memberships, and assist with billing and renewals.

Ideal candidates have prior customer service experience, strong communication, and a positive attitude. This role requires availability for evenings and weekends in a fast-paced gym setting.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills (POS/billing ability a plus).
• Positive attitude and welcoming environment.
• Flexible for evenings and weekends.
• Ability to work in a fast-paced setting.
• High school diploma or equivalent required.

Responsibilities

• Greet members and guests with a friendly, professional manner.
• Assist members with membership inquiries and services.
• Check-in members and handle transactions (billing/renewals).
• Maintain a clean, organized, and welcoming front desk area.
• Promote memberships and related services when possible.
• Collaborate with team to achieve club goals and safety standards.

Job description

Planet Fitness is looking for a Front Desk Associate to welcome members and guests, deliver exceptional service, and help maintain a clean, organized club environment. You will manage check-ins, answer questions about memberships, and assist with billing and renewals.

Ideal candidates have prior customer service experience, strong communication, and a positive attitude. This role requires availability for evenings and weekends in a fast-paced gym setting.