Overnight Member Services Associate (3rd Shift)

Hunter Super Techs - TurnPoint; Neenah (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Back Card Membership

Company Facilitated Training

Advancement Opportunities

Rewards and Recognition Programs

Job summary

Planet Fitness in Neenah, WI is seeking an Overnight Closer (Customer Service Representative) to deliver a superior member experience and manage front desk duties, including check-ins, member updates, and tours for prospective members. You will close the day’s shift and prepare the next day’s deposit.

The role requires a customer-service background, basic computer skills, and a high school diploma or GED. You must be 18+ and available for 3rd shift; opportunities for advancement are offered.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years of age or older.
• High School diploma/GED required.

Responsibilities

• Greet members and guests, delivering exceptional customer service.
• Answer phones and assist callers with questions.
• Check members into the system and sign up new members; show tours as needed.
• Close shift and prepare the next day's bank deposit; maintain club cleanliness.

Skills

Customer service

Attention to detail

Punctuality

Listening

Education

High School diploma or GED

Job description

Planet Fitness in Neenah, WI is seeking an Overnight Closer (Customer Service Representative) to deliver a superior member experience and manage front desk duties, including check-ins, member updates, and tours for prospective members. You will close the day’s shift and prepare the next day’s deposit.

The role requires a customer-service background, basic computer skills, and a high school diploma or GED. You must be 18+ and available for 3rd shift; opportunities for advancement are offered.