Overnight Member Services Specialist (Front Desk)

Hunter Super Techs - TurnPoint; Oshkosh (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401k benefits

Career advancement

Raises up to 3x/yr

Job summary

Planet Fitness in Oshkosh, WI is seeking an Overnight Closer (Customer Service Representative) to welcome members and guests with a friendly, helpful attitude and to ensure a smooth closing of the day’s shift, including bank deposits. This role emphasizes outstanding service, accurate sign-ins, and safe, clean club operations.

Responsibilities include greeting members, handling front desk tasks, processing sign-ups, tours, updating member accounts, responding to questions, and collaborating with

Qualifications

• Minimum customer service experience and a friendly, helpful attitude.
• Basic computer and front desk duties proficiency.
• Ability to stay organized, punctual and reliable.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Handle front desk tasks, answer phones and assist callers.
• Check members into the system and assist with new sign-ups and tours.
• Update member accounts and respond to questions professionally.
• Close the shift and prepare the next day's bank deposit.

Skills

Customer service

Computer skills

Communication

Reliability

Education

High School diploma/GED

Tools

POS system

Job description

Planet Fitness in Oshkosh, WI is seeking an Overnight Closer (Customer Service Representative) to welcome members and guests with a friendly, helpful attitude and to ensure a smooth closing of the day’s shift, including bank deposits. This role emphasizes outstanding service, accurate sign-ins, and safe, clean club operations.

Responsibilities include greeting members, handling front desk tasks, processing sign-ups, tours, updating member accounts, responding to questions, and collaborating with