Overnight Member Services Associate

Planet Fitness; City of Dunkirk (NY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness is seeking a dedicated Member Services Representative (Overnight) for a full-time, on-site role. You will greet members, answer questions, process memberships, and help ensure a clean, welcoming club environment that reflects our Judgement Free culture.

Ideal candidates will possess strong customer service, a positive attitude, and the ability to work overnight shifts. Bilingual English/Spanish are encouraged to apply, with the opportunity for advancement and comprehensive

Qualifications

• Strong customer service and communication skills.
• Bilingual English/Spanish encouraged to apply.
• Must be able to work on-site and follow policies.

Responsibilities

• Greet members and guests warmly and professionally.
• Assist with memberships, sign-ups, and billing questions.
• Process new memberships, cancellations and payments accurately.
• Maintain front desk area and club cleanliness throughout shift.

Skills

Customer service

Bilingual English/Spanish

On-site work

CPR/AED certified

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a dedicated Member Services Representative (Overnight) for a full-time, on-site role. You will greet members, answer questions, process memberships, and help ensure a clean, welcoming club environment that reflects our Judgement Free culture.

Ideal candidates will possess strong customer service, a positive attitude, and the ability to work overnight shifts. Bilingual English/Spanish are encouraged to apply, with the opportunity for advancement and comprehensive