Overnight Member Services Pro - Flexible PT Schedule

First National Bankers Bank

Kendall Township (IL)

On-site

USD 17,000 - 22,000

Part time

4 days ago
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Benefits offered by this job

Free uniforms
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Flexible schedule

Job summary

Planet Fitness is seeking a motivated Member Services Representative to deliver excellent customer service to members, guests, and prospects. The role handles memberships, transactions, and maintains a clean, welcoming “Judgement Free Zone” environment.

The position requires overnight shifts, on-site work, and bilingual English/Spanish is encouraged. Background checks, CPR/AED and tanning certifications are required within specified timeframes.

Qualifications

  • Must be 18 years or older.
  • Ability to work onsite, this is not a remote position.
  • Upbeat, professional and positive attitude with strong work ethic.
  • Reliable, punctual and dependable.
  • CPR/AED certification within required timeframes.
  • Tanning certification within required timeframes.

Responsibilities

  • Greet members and guests in a friendly, professional manner.
  • Provide information about memberships and amenities; assist tours and sign-ups.
  • Handle inquiries, transactions, and billing questions; maintain a clean environment.
  • Check members in using the POS system; answer phones professionally.
  • Maintain cleanliness of the club, restrooms, locker rooms, and workout areas.

Skills

Customer service
Bilingual English/Spanish
On-site work
Professional communication

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a motivated Member Services Representative to deliver excellent customer service to members, guests, and prospects. The role handles memberships, transactions, and maintains a clean, welcoming “Judgement Free Zone” environment.

The position requires overnight shifts, on-site work, and bilingual English/Spanish is encouraged. Background checks, CPR/AED and tanning certifications are required within specified timeframes.

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