Overnight Member Experience Specialist

Planet Fitness - PF Baseline Fitness; Westminster (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Westminster, Colorado, is hiring a Customer Service Representative responsible for providing exceptional customer service to members and potential members. This role includes greeting clients, handling inquiries, assisting with member sign-ups, and managing service issues. The ideal candidate should possess strong customer service skills, basic computer proficiency, and demonstrate honesty and a good work ethic. Benefits include health insurance, employee discounts, and opportunities for advancement.

Qualifications

• Demonstrated honesty and a strong work ethic.
• Excellent communication and problem-solving skills.
• Ability to stand and walk for most of the shift.

Responsibilities

• Greet potential members and provide a great customer experience.
• Assist with member sign-ups and cancellations.
• Communicate customer concerns to supervisors.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

Planet Fitness - PF Baseline Fitness in Westminster, Colorado, is hiring a Customer Service Representative responsible for providing exceptional customer service to members and potential members. This role includes greeting clients, handling inquiries, assisting with member sign-ups, and managing service issues. The ideal candidate should possess strong customer service skills, basic computer proficiency, and demonstrate honesty and a good work ethic. Benefits include health insurance, employee discounts, and opportunities for advancement.