Overnight Member Experience Specialist

PF Management Group; Great Falls (MT); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Paid time off

Free uniforms

Job summary

PF Management Group in Great Falls, Montana, is seeking an Overnight Closer (Member Services Representative) to provide exceptional customer service at Planet Fitness. This position includes greeting members, answering questions, managing member accounts, and ensuring facility cleanliness.

Qualified candidates should have a customer service background and the ability to work overnight hours. Join us in creating a healthier Planet while enjoying the benefits of employee discounts and opportunities for advancement!

Qualifications

• Must be able to work overnight hours (10:00pm to 6:00am).
• Punctuality and reliability is a must.
• Strong listener to interact positively with members.

Responsibilities

• Provide exceptional customer service to members and guests.
• Utilize POS system for membership management.
• Maintain cleanliness of the front desk and lobby.

Skills

Customer service background

Basic computer proficiency

Ability to empathize and problem solve

Exceptional customer service skills

Upbeat and positive attitude

Education

High School diploma/GED equivalent

Job description

PF Management Group in Great Falls, Montana, is seeking an Overnight Closer (Member Services Representative) to provide exceptional customer service at Planet Fitness. This position includes greeting members, answering questions, managing member accounts, and ensuring facility cleanliness.

Qualified candidates should have a customer service background and the ability to work overnight hours. Join us in creating a healthier Planet while enjoying the benefits of employee discounts and opportunities for advancement!