Overnight Member Services Specialist — 10pm–6am

PF Management Group; Helena (MT); On-site; USD 24,000 - 36,000; Full time

Job summary

PF Management Group in Helena, Montana is seeking an Overnight Closer (Member Services Representative) to provide exceptional customer service and ensure a superior member experience. Responsibilities include greeting members, checking in guests, and maintaining club cleanliness.

The ideal candidate should have a customer service background, be able to work overnight hours, and possess basic computer proficiency. A passion for fitness and an upbeat attitude are essential for success in this role.

Qualifications

• Customer service background preferred.
• Must be able to work overnight hours (10:00pm to 6:00am).
• A passion for fitness and health.
• Upbeat and positive attitude.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones and assist callers with questions.
• Check members in, tour and sign up new members.
• Conduct beverage or merchandise purchases.
• Perform club cleanliness and maintenance.

Skills

Customer service background

Basic computer proficiency

Strong listening skills

Ability to empathize and problem solve

Punctuality and reliability

Education

High School diploma/GED equivalent

Job description

PF Management Group in Helena, Montana is seeking an Overnight Closer (Member Services Representative) to provide exceptional customer service and ensure a superior member experience. Responsibilities include greeting members, checking in guests, and maintaining club cleanliness.

The ideal candidate should have a customer service background, be able to work overnight hours, and possess basic computer proficiency. A passion for fitness and an upbeat attitude are essential for success in this role.