Overnight Member Care & Sales Specialist

BFit Gyms; San Clemente (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health coverage

Complimentary gym membership

Vacation accrual

Job summary

24 Hour Fitness is seeking an Overnight Sales & Service Associate to join the Club Operations team. You will greet members, handle check-ins, discuss memberships, and guide guests toward the right fitness solutions while promoting a member-centric environment.

Based on the 24 Hour Fitness service commitments, you will assist in tours, promote Personal Training options, and drive in-club promotions. This role emphasizes service excellence, teamwork, and maintaining a clean, welcoming club

Qualifications

• 6–12 months experience in customer service.
• Overnight shift experience preferred.
• Basic computer skills.

Responsibilities

• Uphold Service Commitments and drive member satisfaction.
• Greet members, assist check-in, and respond to questions or concerns.
• Resolve member concerns and escalate when needed.
• Maintain clean and safe environment on club floor and locker rooms.
• Support onboarding and enrollment processes for new members.

Skills

Membership sales

Customer service

Communication

Organization

Attention to detail

Education

HS diploma or GED

CPR & AED certification

Tools

24 Hour Fitness systems

Job description

24 Hour Fitness is seeking an Overnight Sales & Service Associate to join the Club Operations team. You will greet members, handle check-ins, discuss memberships, and guide guests toward the right fitness solutions while promoting a member-centric environment.

Based on the 24 Hour Fitness service commitments, you will assist in tours, promote Personal Training options, and drive in-club promotions. This role emphasizes service excellence, teamwork, and maintaining a clean, welcoming club