Overnight Gym Concierge & Member Experience Advocate

BFit Gyms; Anaheim (CA); Presencial; USD 25 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Complimentary membership

Health coverage

Resumo da oferta

24 Hour Fitness is seeking an Overnight Sales & Service Associate to work a dedicated overnight shift on the Club Operations team. You will greet members, assist with check-ins, answer questions about memberships and services, and help create a welcoming, well-maintained environment.

You will also engage guests, offer club tours, promote Personal Training and other services, support new member onboarding, and resolve concerns by following proper channels.

Qualificações

• Customer service experience required (6–12 months).
• CPR/AED certification required; CPR/AED training provided by the company.

Responsabilidades

• Greet members and guests with a friendly check-in and assist with needs.
• Provide tours and discuss club amenities and membership options.
• Resolve member concerns and escalate if needed to management.
• Promote personal training and other services; keep club clean and safe.

Conhecimentos

Customer service skills

Communication skills

Multi-tasking

Organizational skills

Formação académica

High School diploma or GED

CPR & AED certification

Ferramentas

Club software

CRM systems

Descrição da oferta de emprego

24 Hour Fitness is seeking an Overnight Sales & Service Associate to work a dedicated overnight shift on the Club Operations team. You will greet members, assist with check-ins, answer questions about memberships and services, and help create a welcoming, well-maintained environment.

You will also engage guests, offer club tours, promote Personal Training and other services, support new member onboarding, and resolve concerns by following proper channels.