Overnight Member Concierge and Sales

Talentify; San Diego (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

24 Hour Fitness is seeking an overnight Sales & Service Specialist to support the club operations team. The role focuses on greeting members, answering membership questions, and guiding guests through the enrollment process while maintaining a welcoming environment.

The position emphasizes delivering excellent customer service, promoting club services, and ensuring a clean, safe gym during the overnight shift. Interactions require strong communication and problem-solving with members.

Qualifications

• 1 year or more of customer service experience.
• Overnight shift experience preferred.
• Experience handling multiple phone lines.
• Basic computer skills.

Responsibilities

• Greet members with a friendly check-in and address needs.
• Assist with member enrollment and answer questions about memberships.
• Resolve member concerns and escalate when needed.
• Maintain a clean, safe club environment and assist with floor coverage.
• Promote promotions and memberships at the front desk.

Skills

Membership sales

Computer skills

Customer service

Communication skills

Organization

Attention to detail

Education

High School diploma/GED

CPR & AED certification

Job description

24 Hour Fitness is seeking an overnight Sales & Service Specialist to support the club operations team. The role focuses on greeting members, answering membership questions, and guiding guests through the enrollment process while maintaining a welcoming environment.

The position emphasizes delivering excellent customer service, promoting club services, and ensuring a clean, safe gym during the overnight shift. Interactions require strong communication and problem-solving with members.