Overnight Luxury Concierge – Guest Services

WRMC, Inc.; Austin (TX); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Medical

Dental

Vision

Employee assistance program (EAP)

Paid Time Off (PTO)

Job summary

A leading luxury property management firm in Austin is seeking a service-oriented Concierge to enhance the resident experience in a multifamily community. Responsibilities include managing building access, assisting residents, responding to concerns, and ensuring professionalism at all times. Candidates should possess strong customer service skills, excellent communication abilities, and attention to detail. This part-time position requires availability for overnight shifts, enhancing the overall living environment for residents while providing them with a welcoming presence.

Qualifications

• Prior experience in hospitality or customer service roles preferred.
• Ability to multitask independently and handle emergency situations.
• Flexibility to work varying schedules, including weekends and holidays.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Log daily activity, packages, and deliveries accurately.

Skills

Strong customer service

Excellent communication

Attention to detail

Professional judgment

Education

High school diploma or equivalent

Tools

Concierge or property management systems

Job description

A leading luxury property management firm in Austin is seeking a service-oriented Concierge to enhance the resident experience in a multifamily community. Responsibilities include managing building access, assisting residents, responding to concerns, and ensuring professionalism at all times. Candidates should possess strong customer service skills, excellent communication abilities, and attention to detail. This part-time position requires availability for overnight shifts, enhancing the overall living environment for residents while providing them with a welcoming presence.