Overnight Luxury Concierge | Downtown High-Rise

WRMC, Inc.; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Retirement Plan

Paid Time Off (PTO)

401(k)

Job summary

A leading luxury property management company located in Austin is seeking a Concierge to provide exceptional service in a multifamily community. The ideal candidate will manage building access, greet residents, and ensure a high-touch service experience while upholding privacy and professionalism. This role requires strong customer service skills, excellent communication, and flexibility to work varied schedules, including weekends. The successful applicant will enjoy competitive benefits including medical, dental, and retirement plans.

Qualifications

• Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.
• Comfort using technology such as email and property management systems.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions and coordination of authorized vendor access.
• Maintain confidentiality and uphold resident privacy.
• Log daily activity, packages, and deliveries accurately.
• Contribute ideas to enhance services and improve the resident experience.

Skills

Customer service knowledge

Communication skills

Attention to detail

Flexibility

Education

High school diploma or equivalent

Job description

A leading luxury property management company located in Austin is seeking a Concierge to provide exceptional service in a multifamily community. The ideal candidate will manage building access, greet residents, and ensure a high-touch service experience while upholding privacy and professionalism. This role requires strong customer service skills, excellent communication, and flexibility to work varied schedules, including weekends. The successful applicant will enjoy competitive benefits including medical, dental, and retirement plans.