Night Concierge & Resident Services Specialist

WRMC, Inc.; Austin (TX); On-site; USD 27,276 - 38,848; Part time

Job summary

A leading hospitality management firm is seeking a part-time Overnight Front Desk/Concierge in Downtown Austin. The role requires strong customer service and communication skills, as well as the ability to manage resident relations effectively. Responsibilities include welcoming residents, maintaining security, and responding to inquiries. Ideal candidates should be self-motivated and capable of working independently. This entry-level position offers a base pay of $24 per hour.

Qualifications

• Experience working as Concierge or Front Desk at Hotel or Residential settings is required.
• Strong customer service and communication skills are essential.
• Able to operate standard office equipment and computer programs.

Responsibilities

• Communicate effectively and demonstrate customer service skills.
• Identify and clarify residents’ needs and desires.
• Respond to resident concerns and complaints professionally.

Skills

Customer service

Communication skills

Interpersonal skills

Problem-solving

Tools

Microsoft Office

Job description

A leading hospitality management firm is seeking a part-time Overnight Front Desk/Concierge in Downtown Austin. The role requires strong customer service and communication skills, as well as the ability to manage resident relations effectively. Responsibilities include welcoming residents, maintaining security, and responding to inquiries. Ideal candidates should be self-motivated and capable of working independently. This entry-level position offers a base pay of $24 per hour.