Luxury Overnight Concierge - Front Desk Agent

Strattonamenities; Dallas (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Stable overnight schedules

Growth opportunities in hospitality

Job summary

A hospitality services provider in Dallas is seeking an Overnight Concierge / Front Desk Agent. This role requires delivering excellent service during overnight hours while managing various operational responsibilities. Candidates should have 1-2 years of experience in customer service or hospitality, strong communication skills, and the ability to remain composed under pressure. This position offers opportunities for growth in luxury residential environments.

Qualifications

• Minimum of 1 to 2 years of experience delivering exceptional guest or resident service.
• Calm, reliable, professional demeanor during overnight hours.
• Ability to work independently while following established protocols.

Responsibilities

• Welcome residents and guests with warmth during overnight hours.
• Deliver anticipatory service while managing overnight operations.
• Monitor lobby activity and respond to resident concerns.

Skills

Excellent verbal and written communication skills

Strong problem-solving skills

Attention to detail

Interpersonal skills with hospitality mindset

Job description

A hospitality services provider in Dallas is seeking an Overnight Concierge / Front Desk Agent. This role requires delivering excellent service during overnight hours while managing various operational responsibilities. Candidates should have 1-2 years of experience in customer service or hospitality, strong communication skills, and the ability to remain composed under pressure. This position offers opportunities for growth in luxury residential environments.