Overnight Houseperson

GF Hotels & Resorts; Portland (OR); On-site; USD 15,000 - 26,000; Full time

Job summary

GF Hotels & Resorts seeks a friendly houseperson to maintain public areas and assist guests, ensuring a memorable stay. You will help keep hallways, meeting rooms, and lobbies spotless and respond promptly to guest requests.

Responsibilities include delivering items to rooms, restocking supplies, and supporting housekeeping managers with special projects as needed. Prior housekeeping or houseperson experience and a strong customer service mindset are preferred.

Qualifications

• High school diploma or GED required.
• Previous houseperson or housekeeping experience preferred.
• Strong guest-service mindset and reliability.
• Knowledge of cleaning techniques and products.
• Good organizational and time-management skills.

Responsibilities

• Assure a clean environment in guest rooms, corridors, lobby, and other areas.
• Provide highest level of service by anticipating guests' needs and responding promptly.
• Deliver requested supplies to guest rooms (e.g., rollaway beds, cribs, blankets).
• Begin each shift by visiting assigned floors and collecting trash and soiled items as directed.
• Restock linen supply on each floor by transporting clean linen to storage facilities.

Skills

Customer service

Guest-focused mentality

Time management

Communication skills

Cleaning techniques

Education

High school diploma or GED

Job description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service.

Compensation: $18.50 hourly

Qualifications

• Graduated high school, received GED or equivalent
• Proven customer service experience with a strong guest-focused mentality
• 1 year experience as a houseperson or housekeeper strongly desired
• Good understanding of cleaning techniques and products
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills

Responsibilities

• Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
• Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities