We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties, including keeping hotel public areas clean and delivering guest‑requested items such as amenities, rollaway beds, cribs, and bedding. Our ideal applicant has at least one year of housekeeping or houseperson experience and a strong commitment to providing outstanding customer service.
Core Responsibilities
- Public area cleaning: Keep lobbies, hallways, elevators, and restrooms clean and presentable.
- Supply support: Deliver linens, towels, and guest amenities to rooms or housekeeping staff.
- Trash removal: Empty garbage bins in public and service areas.
- Linen handling: Collect dirty linens and restock clean ones.
- Room assistance: Help room attendants by stripping beds or preparing rooms for cleaning.
Operational Support
- Event setup: Arrange and move furniture for meetings, banquets, or conferences.
- Inventory checks: Monitor cleaning supplies and report shortages.
- Maintenance reporting: Report major issues (leaks, broken equipment, safety hazards) to the maintenance team.
Basic Maintenance Duties
- Light repairs: Replace light bulbs, tighten loose fixtures, or fix minor issues.
- Preventive checks: Inspect hallways and public areas for damage or wear.
- Simple fixes: Unclog minor drains, reset tripped breakers (if trained), or adjust thermostats.
- Touch‑up work: Perform basic painting or wall touch‑ups when needed.
- Safety checks: Ensure emergency exits are clear and equipment is in place.
Guest Interaction
- Assist guests with simple requests (extra towels, directions, etc.).
- Maintain a friendly and professional attitude.
Physical & Work Conditions
- Requires lifting, walking, bending, and standing for long periods.
- Flexible schedule, including weekends and holidays.
Qualifications
- Must have a strong focus on putting the guest first with exceptional customer service experience.
- Must have at least one year of experience as a houseperson, housekeeper, or similar position in the hospitality field.
- Good understanding of cleaning techniques and products.
- Solid work ethic and excellent organizational, time‑management, and communication skills.
- Must have graduated high school or received an equivalent certification (GED).
Compensation
$14.50 - $16 hourly