Hotel Houseperson

ARK; Brandon (FL); Presencial; USD 20 000 - 21 000; Tempo integral

Resumo da oferta

ARK is seeking a houseperson in Brandon, FL to ensure guests have a wonderful stay. You will help keep public areas clean and deliver requested amenities and bedding, always putting the guest first.

The ideal candidate has at least one year of housekeeping or related hospitality experience and excellent customer service, organizational, and time-management skills.

Qualificações

• 至少1年的客房/清洁工作经验
• 强烈的客户服务意识
• 具备处理多项任务的能力
• 出色的沟通与组织能力

Responsabilidades

• Retrieve clean linens from storage and distribute them to each floor.
• Check allocated floors at shift start and during the day to collect garbage, soiled linen, etc.
• Deliver amenities such as rollaway beds and cribs to guest rooms.
• Anticipate and respond quickly to guest requests to ensure high service levels.
• Clean and maintain guest rooms, hallways, lobby and other work areas.

Conhecimentos

Customer service

Time management

Communication

Organizational skills

Hospitality experience

Formação académica

High school diploma / GED

Descrição da oferta de emprego

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, and bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service.

Compensation:

$14.75 - $15.50 hourly

Qualifications

• Experience with a variety of cleaning products and techniques
• Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
• Graduated high school, received GED or equivalent
• Solid work ethic and excellent organizational, time management, and communication skills
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service

Responsibilities

• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
• Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas