Hotel Public Areas & Guest Services Pro

Holiday Inn Express Tampa - Brandon by IHG; Brandon (FL); On-site; Full time

Job description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity! Responsibilities: • Retrieve clean linens from housekeeping storage facilities and distribute them to each floor • Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management • Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms • Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests • Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas Qualifications: • Experience with a variety of cleaning products and techniques • Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field • Graduated high school, received GED or equivalent • Solid work ethic and excellent organizational, time management, and communication skills • This role requires a strong emphasis on putting the guest first and providing exceptional customer service Compensation: $14.75 - $15.50 hourly

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