Houseperson

GF Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

GF Hotels & Resorts in Fort Lauderdale is seeking a detail-oriented houseperson to support busy hotel operations and deliver exceptional guest experiences. You will handle a range of housekeeping tasks and assist in public areas to keep lobby, hallways, and meeting spaces welcoming.

Responsibilities include restocking linen, delivering amenities, coordinating with housekeeping, and maintaining clean guest rooms and corridors, while delivering outstanding customer service and anticipating guest

Qualifications

• Hard worker with strong time management, organizational, and communication skills.
• High school diploma, GED, or equivalent.
• 1 year experience as a houseperson or housekeeper strongly desired.
• Proven customer service experience with a strong guest-focused mentality.
• Good understanding of cleaning techniques and products.

Responsibilities

• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities.
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management.
• Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms.
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests.
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces.

Skills

Time management

Organizational skills

Communication

Guest-focused mindset

Customer service

Hardworking

Job description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience.

Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson.

Qualifications

• Hard worker with strong time management, organizational, and communication skills
• High school diploma, GED, or equivalent
• 1 year experience as a houseperson or housekeeper strongly desired
• Proven customer service experience with a strong guest-focused mentality
• Good understanding of cleaning techniques and products

Responsibilities

• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
• Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces