Overnight Hotel Night Auditor — Guest Service & Audit

Sugarloaf Mountain Corporation; Northern (KY); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Free ski and golf pass for self

Resort discounts on services

Affordable team member housing

Job summary

Sunday River Resort is seeking a Hotel Night Auditor to join our Lodging team for the winter season. The overnight position runs from 11 PM to 7 AM, providing frontline guest service while performing nightly financial reconciliation and front desk duties.

Ideal candidates are detail-oriented hospitality professionals who can work independently in a quiet overnight environment. Training is provided for the right applicant, with opportunities for growth within the Lodging department.

Qualifications

• High school diploma or equivalent required.
• PMS experience preferred but not required; training provided.
• Proficiency in Microsoft Office.
• Strong attention to detail and numeric awareness.
• Excellent verbal communication and guest-service skills.
• Ability to work independently in a fast-paced overnight environment.
• Must be available for overnight shifts, weekends and holidays.

Responsibilities

• Deliver outstanding guest service during overnight shift.
• Serve as primary overnight contact for guest inquiries and requests.
• Manage and verify room reservations, assignments, and rates.
• Perform nightly audit, reconcile transactions, post charges and balances.
• Run and organize daily reconciliation reports for departments.
• Prepare and distribute overnight operational reports for the day shift.
• Coordinate with security and maintenance as needed.
• Recommend resort products, services, and on-mountain activities.
• Handle all phone inquiries professionally.

Skills

Microsoft Office

PMS experience

Attention to detail

Verbal communication

Independent work

Overnight shift availability

Education

High school diploma or equivalent

Tools

Springer Miller Systems

Job description

Sunday River Resort is seeking a Hotel Night Auditor to join our Lodging team for the winter season. The overnight position runs from 11 PM to 7 AM, providing frontline guest service while performing nightly financial reconciliation and front desk duties.

Ideal candidates are detail-oriented hospitality professionals who can work independently in a quiet overnight environment. Training is provided for the right applicant, with opportunities for growth within the Lodging department.