Hotel Night Auditor

Sugarloaf Mountain Corporation; Newry (ME); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Free ski and golf pass

Resort discounts on amenities

Affordable Team Member housing

Job summary

Sunday River Resort in Newry, ME is seeking Hotel Night Auditors for an overnight winter seasonal role (11 PM – 7 AM) on our Lodging team. You will deliver exceptional guest service while handling the hotel’s nightly financial reconciliation and front desk operations.

The ideal candidate is detail-oriented, capable of working independently, and ready to train. Prior front desk or night audit experience is helpful but not required.

Qualifications

• High school diploma or equivalent required.
• Experience in front desk, night audit or hospitality preferred but not required—training provided.

Responsibilities

• Deliver outstanding guest service during the overnight shift, including check-in/check-out.
• Serve as the primary overnight contact for guest inquiries and requests.
• Manage and verify room reservations, assignments, and rate accuracy.
• Perform nightly audit, reconcile transactions, post rates and taxes, and balance accounts.
• Run and organize daily reconciliation reports for the Lodging and Accounting departments.
• Prepare and distribute overnight operational reports for the day shift.
• Coordinate with security and maintenance as needed during the overnight shift.
• Provide knowledge about resort products, services, and activities to guests.

Skills

Attention to detail

Verbal communication

Customer service

Independent work

Problem-solving

Overnight availability

Education

High school diploma

Tools

Microsoft Office

Springer Miller PMS

Job description

Overview

Sunday River Resort is seeking Hotel Night Auditors to join our Lodging team! This is winter seasonal overnight position (11 PM – 7 AM) at one of New England's premier four-season resorts. As a Night Auditor, you'll be the face of our resort during overnight hours — delivering exceptional guest service while managing the hotel's nightly financial reconciliation and front desk operations.

If you're a detail-oriented hospitality professional who thrives in an independent, overnight environment, we want to hear from you.

Responsibilities

• Deliver outstanding guest service throughout the overnight shift, including warm and professional check-in and check-out

• Serve as the primary overnight point of contact for all guest inquiries, concerns, and special requests

• Manage and verify room reservations, room assignments, and room rate accuracy across the property

• Perform the complete nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accounts

• Run and organize daily reconciliation reports as directed by the Accounting and Lodging departments

• Prepare and distribute overnight operational reports to set up day shift teams for success

• Respond to and coordinate with security and maintenance staff as needed during the overnight shift

• Provide knowledgeable recommendations on all Sunday River resort products, services, amenities, and on-mountain activities

• Handle all phone inquiries professionally and efficiently

• Maintain a thorough working knowledge of hotel emergency procedures and respond

Qualifications

• High school diploma or equivalent required

• Previous hotel front desk, night audit, or hospitality experience preferred but not required — we will train the right candidate

• Proficiency in Microsoft Office programs; experience with a Property Management System (PMS) such asSpringer Miller Systems

• Strong attention to detail and comfort with basic financial reconciliation tasks

• Excellent verbal communication and customer service skills

• Ability to work independently and problem-solve in a fast-paced overnight environment

• Must be available to work overnight shifts, including weekends and holidays

Compensation & Benefits

• Wages range from $18 to $20 per hour, depending on experience, with opportunities for growth and advancement within Sunday River's Lodging department.

• Seasonal Team Member perks include:

• Free ski and golf pass for self, and additional passes for dependents of full-time Team Members.

• Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa.

• Eligibility for affordable Team Member housing.