Hotel Night Auditor

Sugarloaf Mountain Corporation; Northern (KY); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Free ski and golf pass for self

Resort discounts on services

Affordable team member housing

Job summary

Sunday River Resort is seeking a Hotel Night Auditor to join our Lodging team for the winter season. The overnight position runs from 11 PM to 7 AM, providing frontline guest service while performing nightly financial reconciliation and front desk duties.

Ideal candidates are detail-oriented hospitality professionals who can work independently in a quiet overnight environment. Training is provided for the right applicant, with opportunities for growth within the Lodging department.

Qualifications

• High school diploma or equivalent required.
• PMS experience preferred but not required; training provided.
• Proficiency in Microsoft Office.
• Strong attention to detail and numeric awareness.
• Excellent verbal communication and guest-service skills.
• Ability to work independently in a fast-paced overnight environment.
• Must be available for overnight shifts, weekends and holidays.

Responsibilities

• Deliver outstanding guest service during overnight shift.
• Serve as primary overnight contact for guest inquiries and requests.
• Manage and verify room reservations, assignments, and rates.
• Perform nightly audit, reconcile transactions, post charges and balances.
• Run and organize daily reconciliation reports for departments.
• Prepare and distribute overnight operational reports for the day shift.
• Coordinate with security and maintenance as needed.
• Recommend resort products, services, and on-mountain activities.
• Handle all phone inquiries professionally.

Skills

Microsoft Office

PMS experience

Attention to detail

Verbal communication

Independent work

Overnight shift availability

Education

High school diploma or equivalent

Tools

Springer Miller Systems

Job description

Overview

Sunday River Resort is seeking Hotel Night Auditors to join our Lodging team! This is winter seasonal overnight position (11 PM – 7 AM) at one of New England's premier four-season resorts. As a Night Auditor, you'll be the face of our resort during overnight hours — delivering exceptional guest service while managing the hotel's nightly financial reconciliation and front desk operations.

If you're a detail-oriented hospitality professional who thrives in an independent, overnight environment, we want to hear from you.

Responsibilities

• Deliver outstanding guest service throughout the overnight shift, including warm and professional check-in and check-out

• Serve as the primary overnight point of contact for all guest inquiries, concerns, and special requests

• Manage and verify room reservations, room assignments, and room rate accuracy across the property

• Perform the complete nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accounts

• Run and organize daily reconciliation reports as directed by the Accounting and Lodging departments

• Prepare and distribute overnight operational reports to set up day shift teams for success

• Respond to and coordinate with security and maintenance staff as needed during the overnight shift

• Provide knowledgeable recommendations on all Sunday River resort products, services, amenities, and on-mountain activities

• Handle all phone inquiries professionally and efficiently

• Maintain a thorough working knowledge of hotel emergency procedures and respond

Qualifications

• High school diploma or equivalent required

• Previous hotel front desk, night audit, or hospitality experience preferred but not required — we will train the right candidate

• Proficiency in Microsoft Office programs; experience with a Property Management System (PMS) such asSpringer Miller Systems

• Strong attention to detail and comfort with basic financial reconciliation tasks

• Excellent verbal communication and customer service skills

• Ability to work independently and problem-solve in a fast-paced overnight environment

• Must be available to work overnight shifts, including weekends and holidays

Compensation & Benefits

• Wages range from $18 to $20 per hour, depending on experience, with opportunities for growth and advancement within Sunday River's Lodging department.

• Seasonal Team Member perks include:

• Free ski and golf pass for self, and additional passes for dependents of full-time Team Members.

• Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa.

• Eligibility for affordable Team Member housing.