Overnight Hotel Auditor & Guest Services Pro

Stonebridge Hospitality Associates; Denver (CO); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness support

Life insurance

Disability coverage

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Hospitality Associates is seeking a Night Auditor in Denver for a part-time overnight role. You will balance revenues, perform bookkeeping, handle guest check-ins/outs, and support guest inquiries to ensure a smooth overnight operation.

The position requires prior hospitality or customer service experience, proficiency in a PMS, and strong communication and problem-solving skills. Overnight shifts, including weekends and holidays, are required.

Qualifications

• Experience in hospitality or customer service preferred.
• Proficiency in basic bookkeeping and balancing transactions.
• Strong verbal and written communication skills.
• Experience using property management systems and office software.
• Excellent customer service and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Detail-oriented with strong organization.

Responsibilities

• Greet, check-in/check-out, and assign rooms.
• Verify payments and process authorizations.
• Maintain accurate records of availability and guest accounts.
• Balance daily receipts and audit revenues.
• Assist guests with checkout and resolve discrepancies.
• Answer phones and direct inquiries.
• Coordinate with overnight staff to resolve issues.
• Make reservations and ensure accurate data entry.
• Provide information on hotel services and local attractions.
• Document guest feedback and escalate as needed.
• Perform nightly safety checks and monitor access.

Skills

Hospitality experience

Bookkeeping

Communication skills

PMS proficiency

Customer service

Independent work

Detail orientation

Tools

Property Management System (PMS)

Job description

Stonebridge Hospitality Associates is seeking a Night Auditor in Denver for a part-time overnight role. You will balance revenues, perform bookkeeping, handle guest check-ins/outs, and support guest inquiries to ensure a smooth overnight operation.

The position requires prior hospitality or customer service experience, proficiency in a PMS, and strong communication and problem-solving skills. Overnight shifts, including weekends and holidays, are required.